The ShopRite Customer Experience Survey is intended to elicit candid feedback about your recent shopping trip. By completing a few easy questions, you can help ShopRite enhance its services and overall customer experience.
Your replies also qualify you to enter the ShopRite Sweepstakes and win great prizes, including a $100 gift card. The following is a list of significant questions you may face during the survey.
ShopRite Customer Experience Survey Questions
| Survey Section | Questions | Answer Options |
|---|---|---|
| Recommendation | Based on your recent visit, how likely would you recommend ShopRite? | Scale / Rating |
| Shopping Purpose | Were you shopping at ShopRite for your home, business, or both? | Home / Business / Both |
| Military Status | Are you or your spouse active Military, a Veteran, or a current Guard or Reservist? | Yes / No |
| Reason for Visit | What was the reason for your visit to ShopRite? | Browse/Seek Info / Buy Products or Services / Exchange/Return / Pick Up Pre-ordered Items |
| Associate Interaction | On your recent visit, please rate your satisfaction with associates’ friendliness and checkout assistance | Rating / Yes / No |
| Checkout Greeting | Did a ShopRite associate greet you before checkout? | Yes / No |
| Checkout Thanks | Did an associate thank you at checkout? | Yes / No |
| Additional Feedback | Thank you for your feedback. Can you answer additional questions? | Yes / No |
| Satisfaction Ratings |
| Rating Scale |
| Assistance Needed | Did you need help from a ShopRite associate during your visit? | Yes / No |
| Product Availability | Were all the products you sought during this visit in stock? | Yes / No |
| Checkout Friendliness | How satisfied were you with the friendliness of the associate at checkout? | Rating Scale |
| Rewards Program | Did your cashier ask if you wanted to sign up for ShopRite’s rewards program at checkout? | Yes / No / Does Not Apply |
| Additional Comments | What else would you like to tell us about your experience on your recent visit? | Open Text |
About ShopRite & Important Link
ShopRite originated in the 1940s, when eight local grocery shop owners formed the Wakefern Food Corp. cooperative. They sought to gain from operating under a single, identifiable identity.
Today, ShopRite is a well-known grocery chain in the United States, with millions of consumers. It provides a diverse selection of groceries, fresh fruit, bakery goods, and household necessities. ShopRite is noted for its reasonable costs, high-quality items, and excellent customer service. To reward loyal customers, the store offers unique programs, surveys, and giveaways.
- Official Survey Website: www.MyShopRiteExperience.com
- Official Website: https://www.shoprite.com/
- Facebook: https://www.facebook.com/shoprite.supermarket/
- Instagram: https://www.instagram.com/shopritestores/
Shoprite Customer Service Number
Call 1-800-746-7748 (Mon-Fri: 8 AM – 6 PM ET, Sat-Sun: 9 AM – 5 PM ET).
Email CustomerSupport@shoprite.com for non-urgent inquiries.
Mailing Address:
Mail to:
ShopRite Customer Service
176 N. Main Street, Florida, NY 10921